FAQs

Residential Projects

Will you price out and install a project from a plan drawn by others?

Yes. In some cases, a $75 fee for the proposal would apply, and modifications to the plan may be necessary if our installation standards or material selection varies from the plan/specifications.

Do you offer grading & drainage work (including drain tile)?
Yes, that frequently is a component of a larger project.
What is the Design/Build Process?
  1. Set up an initial meeting with you to review the scope of work for the project.
  2. We write a design proposal that details out the scope of work, design elements to be included in the project, deliverables, and the fee for the design.
  3. Once a contract is signed, the design process begins (which includes gathering data, site measurements, etc.) creating a base plan to work from, then demolition/existing conditions plan and a conceptual design plan are created, along with preliminary materials, budgets and time line. These are presented to you and any necessary changes are discussed at that time. Final drawings and a construction proposal are created at this time and sent back to you for review. The design portion is essentially completed at this point.
  4. Upon approval and signature of the construction contract, the work is scheduled for installation.
  5. Upon completion of the construction, a final invoice is prepared at which point 50% of the design fee shall be credited back against the final invoice.
If we have a plan drawn, can we phase the installation work over several years?
Yes, but the credit for the design fee on the first phase would be based on the percentage of the project completed at that time.
What is the warranty on the work?

a. Plant material is under a one year warranty from time of installation with a one time replacement. This warranty does not apply to animal damage, salt damage, and excludes sod, seed, groundcover, and annual flowers.


b. Hardscape manufactured materials for walls & patios (pre-cast concrete) are guaranteed under the manufacturer’s warranty (does not include poured-in-place concrete patios). Natural products, like stone, may weather, crack and degrade over time and are typically excluded. Workmanship is guaranteed for 36 months from time of installation.


c. All irrigation materials are guaranteed 2 years from time of installation, workmanship is guaranteed for one year from time of installation, contingent upon proper winterization, start-up and maintenance.

Commercial Seasonal Color

Can you assist in selecting planters for a property as well as designing the flowers?
Yes, we frequently make suggestions on planters of all types of materials based on budget, style, color, shape and overall aesthetics the client wants for the property and can install them for a client.
Does the client have input on what ‘the look’ of the flowers should be?
Yes, we can work with specific color palettes, types of flowers, aesthetics, height, etc., in addition to designing on our own to produce a one-of-a-kind design for our clients based on location, exposures, etc.
Can you provide watering & care for our seasonal color displays?
Yes, we are happy to set up a watering & care program for each property that includes watering, fertilization, trimming & shaping, and deadheading spent flowers to keep the arrangements looking their absolute best for each season, all season long.
Do you install in-ground seasonal color displays, including spring flowering bulbs (tulips, etc.)?
Absolutely, we can design fabulous displays of flower beds for any season.
What if the plants die?
If needed, we do minimal plant replacements at no charge when we are contracted to do the plant watering & care (excludes damage due to animals, vandalism, improper watering by irrigation system, nature). Beyond that, we are happy to do replacement planting on a time & materials basis.
What about interior plants?
Yes, we have experience in interior plant design & care as well, and can provide displays of permanent plants (artificial), seasonal changes of plants, or green, foliage plants (including container selections) for any interior location.